When you have lost touch with a relative, or if the police do not consider them to be vulnerable, Missing People helps via our Lost Contact Tracing Service.

Below are the criteria for this free service:  

• You know the full name and date of birth of the missing person
• You are a direct relative of the missing person
• You and the missing person are over 18 years old 
• The missing person was in touch with you within the last 5 years
• The missing person was last known to be in the UK

Missing People's Lost Contact Tracing Service can help to find people by trying to trace an address for them via our Search Partner, Tracesmart, and other helpful agencies. 

If you need to perform your own people search you could try Peopletracer, a division of Tracesmart

What happens next?

If we find an address we will try to send a letter. The letter will ask the missing person to contact us, in confidence, so we can help them decide what they would like to do.

The decision to get back in contact is for the missing person to make. Our service respects the right to go missing, as well as giving families a chance to be reconnected. We do not disclose any of the missing person's details without their permission, and we would not disclose any of your details without your prior consent.


To access this service, please contact us.

• Call Freefone 116 000 
• Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

For more information on our Lost Contact Tracing Service please read our guidance:

 What Missing People can do: Lost Contact Tracing Service (141.59 kB)